Privacy Policy

Last updated: May 12, 2025

At Yiroo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-sharing application and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when registering for the app, including but not limited to:

  • Name, email address, phone number, and other contact information
  • Profile information and profile picture
  • Payment information (processed securely through our payment partners)
  • Identification documents for driver verification (for driver accounts)

Location Data

As a ride-sharing service, location data is essential to our core functionality. We collect:

  • Precise location data when you use the app (with your permission)
  • Pick-up and drop-off locations
  • Route information during rides
  • Location data for nearby driver matching

Usage Data

We automatically collect certain information when you access and use our app, including:

  • Device information (model, operating system, IP address)
  • App usage statistics and interaction data
  • Ride history and preferences
  • Log data and crash reports

Local Considerations for The Gambia

As a service operating in The Gambia, we comply with all applicable local data protection laws and regulations. We are committed to protecting your data in accordance with both international standards and local requirements.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our ride-sharing services
  • Matching riders with nearby drivers
  • Processing and completing transactions
  • Improving user experience and app functionality
  • Communicating with you about rides, promotions, and updates
  • Ensuring safety and security of our platform
  • Analyzing usage patterns to improve our service
  • Complying with legal obligations

Sharing Your Information

We may share your information with:

  • Riders and Drivers: Limited information is shared between riders and drivers to facilitate rides (such as first name, photo, location, and contact details)
  • Service Providers: Third-party vendors who help us provide our services (payment processors, cloud services, analytics)
  • Legal Requirements: When required by law, legal process, or government requests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal data (subject to certain exceptions)
  • Restrict or object to certain processing of your data
  • Data portability (receiving your data in a structured, machine-readable format)
  • Withdraw consent where processing is based on consent

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 18, we will delete this information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@yiroodrive.com